At Neon-Jam we aim for 100% customer satisfaction. However, if you are not happy with your purchase,
and would like to exchange or refund please make sure the item is unworn and in a re-saleable condition.
Items must be returned to us within a week of receiving order. In original packaging and unworn.
Postage must be paid for by the customer :
Via PayPal – email@example.com
Returns to our Hong Kong office :
Neon-Jam London HK office
Room A408 11/F
Tung Nam Factory Building
40 Ma Tau Kok Road